Conversion

Conversion rate optimization for sites that get traffic and still miss the sale.

CRO is not a heatmap subscription. If the offer is unclear, the page asks for the wrong action, or the website redesign never defined a job for each URL, tests will not save it. I start there, then change the page.

80+ five-star reviews · 100% Upwork Job Success · 120+ projects

Zlatko Marjanovic, conversion consultantZlatko MarjanovicDigital strategist & creative director
Trusted by teams atCommon CrawlEntrepreneurs for Global ChangeVault AppsStitch3DFiverr Pro
7+Years optimizing marketing sites
120+Pages designed and shipped
1stOffer and page job, before A/B tests
100%Upwork job success score
What you get

What changes when this is done right.

Three outcomes I hold myself to before anything ships. If these are not the job, this is the wrong page.

01

A clear offer, not a louder button

Conversion rate optimization starts with what you are actually asking for and why anyone should say yes. That moves more than color tests ever will.

02

Pages with one obvious next step

Every key page gets a single job and a clean path to it. Landing page optimization means removing friction, not adding widgets.

03

Spend that finally pays off

If you are buying traffic, weak pages waste it. CRO makes the ad and SEO spend you already have actually convert.

The engagement

What this work actually covers.

Scope first, so you know what you are buying and what stays out.

What I fix first

The offer, the page job, the path from landing page to form, and the proof that should sit next to the ask. Landing page design and conversion-focused UX come after that, not before.

Where this usually shows up

SaaS marketing websites, service sites, and landing pages that look finished and convert poorly. Growth marketing spend makes the problem more expensive. Conversion rate optimization makes the spend useful.

How it ties to the rest of the site

I can run this as a standalone CRO pass or as part of a website redesign. Same person, same commercial standard. No separate team that never saw the build.

How it works

A sequence, not a scramble.

Same order every time. Discovery, the plan, the build, then the check after launch.

  1. 01

    Diagnose the drop-off

    I map where visitors actually leave: the offer, the page structure, the form, or the proof that is missing next to the ask.

  2. 02

    Fix the offer and the page job

    Before any test, the page gets one clear job and a reason to act. This is where most of the conversion lift comes from.

  3. 03

    Rebuild the path

    Landing page design and conversion-focused UX get rebuilt around that job, with friction removed from the path to the form.

  4. 04

    Test what is worth testing

    When traffic supports it, I run A/B tests on the decisions that matter, not button colors on a page that was broken to begin with.

Proof

What clients say.

Great job. Did a comprehensive overhaul of our entire site and got us to move off SquareSpace. Very collaborative and consultative, which was very helpful.

Seth MerittSeth MerittCEO, Welby Health
What is included

What lands on your side.

The artifacts you keep after the call, the build, or the audit.

Conversion audit of key pages
Offer and messaging rework
Landing page design and rebuild
Form and funnel friction fixes
Proof and trust placement
A/B test plan when traffic supports it
Writing on this work

Go deeper before you book.

Before we start

Questions about this work.

Short answers so you can tell if this is the right engagement.

Do you run A/B tests?

When traffic can support them. Most sites I see need the offer and the page structure fixed first. Testing a weak page just gives you a precise number for a bad conversion path.

Is this only for landing pages?

No. Landing page design is part of it. Homepages, pricing pages, and key service URLs get the same conversion rate optimization pass when they are in the way of pipeline.

How much traffic do I need for CRO?

Enough to see where people leave. A/B tests need more. Most companies I work with get the first lift from fixing the offer and the page job, not from a testing program.

Do you work with our existing designer?

Yes. I can diagnose and write the changes, or I can redesign the pages myself. Conversion-focused UX does not require replacing your whole team.

What does a CRO pass include?

A conversion audit of the key pages, offer and messaging rework, path and form friction fixes, proof placement, and an A/B plan if traffic can support it.

How is this different from a website redesign?

A redesign rebuilds the site. CRO fixes the pages that already get traffic and still miss the sale. They often run together when the current site cannot hold a better offer.

Do you look at analytics and heatmaps?

Yes, when they exist. I also read the page the way a first-time visitor would. Analytics without a clear offer still produces a weak conversion path.

How long does a conversion rate optimization pass take?

A focused landing page or homepage pass is usually one to three weeks. A wider set of URLs takes longer because each page gets a job before any tests start.

Related services

Other ways I can help.